' Good morning / afternoon ladies and gentlemen, Regional Express now welcomes passengers travelling over to XXX on flight ZL XXX. Your aircraft is now ready for boarding. Would all passengers on this service, please proceed down the escalator thats just behind that class wall to the lower level of gate 47. When you get to the lower level you will see a red and yellow line on the floor, make a sharp U-turn to your right, follow the red and yellow lines on the floor, over to door B, where you will board a coach, which will take you out to your aircraft. A reminder to all passengers that all mobile phones and electronic devices must now be switched off and that there is no smoking on the tarmac or on board the aircraft at any time. Thats boarding now for Regional Express flight XXX to XXX, would all passengers on this service, please proceed down the escalator behind the glass wall, turning right at the bottom and proceed over to Door B for boarding of your aircraft. This annoucement is also for passengers travelling over to XXX on flight ZL XXX. We are currently finalising the boarding of our XXX service and once that is done, you will be the next to board. May we please get you seated at our lounge downstairs until called forward by the staff whom are boarding the flight'
Say this 15 times in 1 hour, and getting interupted by tons of deaf passengers whom ask you which flight is boarding within 10 seconds of your annoucement.
A few issues:
To that eye-impaired passenger, do you know what does 'Weight' mean? When you see the weight as 26.9Kg, it means your baggage weight is heavy! I believe a proper eye check would be essential for you to distinguish between 26.9kg and $269. When you look at an eletronic scale, it tells you how heavy an item is, it doesnt indicate a charge of $269. So please kindly look before you raise your voice. thanks!
To passenger Mr Fox travelling to Orange Springhill on ZL 188, when flight centre booked the flight for you, they should know that baggage weight for our airline is 15kg and we give you an additional 5kg for free. It is their job to inform you. Even if they didnt inform you, having a baggage weight of 37.8kg is clear to you that you will exceed the limit. Even an international flight would charge you for such baggage weight. I've already cut it down to $45 to save you some $$, by argueing with me isnt gonna make things good. Sorry, I cant help you. Sorry to rip you off, things are just the way it is. God will bless you with that $45 back in some way.
Thank you for reading and God bless!